Effective 6 September 2026 · These terms govern use of Myhomeetal’s website, account and shopping services.
By using Myhomeetal, creating an account or placing an order, you agree to these terms to the extent permitted by applicable law. If a mandatory consumer right gives you greater protection than these terms, that legal right continues to apply.
You must be at least 18 years old to use Myhomeetal independently. A person under 18 may use the service only under the supervision of a parent or guardian who accepts responsibility for that use.
Provide accurate information, protect your password and account access, and tell us promptly if you suspect unauthorized use. Myhomeetal may suspend or restrict accounts where reasonably necessary for security, fraud prevention, legal compliance or a material breach of these terms.
We aim to present product descriptions, condition, prices, promotions, stock and warranty information clearly and accurately before checkout. Catalogue information can change, and an item may become unavailable before fulfilment. Where a material pricing, availability or catalogue error affects an order, Myhomeetal may contact you, correct the issue or cancel the affected order and provide the remedy required by applicable law.
Submitting an order is a request to purchase the selected products. An order may remain subject to stock, fraud checks, payment confirmation and other information disclosed during checkout. Available payment methods depend on providers that Myhomeetal has intentionally activated and verified. We will not treat an unavailable or unconfigured payment method as active.
Delivery estimates are estimates unless a specific commitment is stated. Myhomeetal may use delivery partners to fulfil orders and may provide them with the contact, address, order and delivery information reasonably required to complete the shipment. Customers should provide accurate delivery details and remain reachable where delivery requires confirmation.
If a material delivery delay or failure occurs, Myhomeetal will provide updates and the cancellation, redelivery, repair, replacement or refund remedy that applies to the circumstances and applicable law.
The Myhomeetal Wallet is a spend-only shopping balance for purchases on Myhomeetal. Customer Wallet withdrawals and cash-out are not available. Standard approved commercial cancellation and return refunds may be credited to Wallet, subject to any refund method or remedy that applicable law requires for a particular claim.
Myhomeetal provides a 24-hour standard self-service return request window after recorded delivery as an operational convenience. That online window is not a waiver or shortening of any mandatory right you may have in relation to defective, unsafe, misdescribed or otherwise non-compliant goods.
Where the self-service window has closed, qualifying complaints can be referred to support for human review. Depending on the circumstances and applicable law, a remedy may include repair, replacement, refund or another appropriate resolution.
Read the Returns & Refunds policy →We may send transactional messages needed to operate your account or order, including verification, password recovery, order, payment, delivery, return and security updates. Marketing communications, where introduced, should be handled separately from essential service messages and subject to any consent or opt-out requirements that apply.
Our Privacy Policy explains how personal information is handled. Our Cookie Policy explains browser storage and optional privacy choices. Optional analytics and marketing storage should not be treated as necessary for ordinary shopping.
Do not use Myhomeetal for fraud, unlawful activity, interference with the service, malicious code, unauthorized access, impersonation, abusive activity or conduct that infringes another person’s rights.
Myhomeetal branding, software, site content and other protected materials belong to Myhomeetal or their respective licensors. You may use the service for ordinary personal shopping but may not reproduce or commercially exploit protected material without permission where permission is required.
We work to keep Myhomeetal secure and available, but online services can experience interruptions or errors. Nothing in these terms excludes, restricts or waives liability, warranties, rights or remedies that cannot lawfully be excluded, restricted or waived.
We may update these terms as the service, providers or legal requirements change. The effective date shown on this page identifies the current version. Material changes should be communicated where required.
These terms are governed by the laws of Nigeria, subject to any consumer protection, privacy or other mandatory rights that apply to a particular transaction.
Contact Myhomeetal support if you have a question, complaint or request concerning an order or these terms. We aim to provide a complaint-resolution route that is practical and accessible.